1. Return Period:
    Customers can initiate a return within 3 days of receiving the product. Before returning, please contact the ShahNovaMart support team for assistance.
  2. Product Condition:
    The product must be in its original packaging with all labels intact.
  3. Return Shipping Costs:
    The customer is responsible for covering the shipping costs incurred during the return process.
  4. Return Procedures:
    Please contact the ShahNovaMart support team to initiate the return process.
  5. Refunds and Exchanges:
    Refunds will be credited to the customer’s digital account within 7 days of receiving the returned product, minus any applicable shipping charges.
  6. Exclusions:
    Products that are broken or damaged are not eligible for return.