- Return Period:
Customers can initiate a return within 3 days of receiving the product. Before returning, please contact the ShahNovaMart support team for assistance. - Product Condition:
The product must be in its original packaging with all labels intact. - Return Shipping Costs:
The customer is responsible for covering the shipping costs incurred during the return process. - Return Procedures:
Please contact the ShahNovaMart support team to initiate the return process. - Refunds and Exchanges:
Refunds will be credited to the customer’s digital account within 7 days of receiving the returned product, minus any applicable shipping charges. - Exclusions:
Products that are broken or damaged are not eligible for return.